Testimonials

Love Dr.Katz!!! But you lose 2 stars because you cannot speak to a person when you call the office. It’s all AI and very very frustrating. If it wasn’t for Dr. Katz I would leave this office for one that’s easier to get in touch with. Please consider having a live person to answer the phone!!!

Great

Everyone was so nice and helpful

Easy to get an appointment. Professional and friendly staff. Melody took good care of me with all prerequisites before seeing Dr. Burbeck. I highly recommend Dr. Burbeck and staff. Never overcrowded. Great Medical Experience. Sincerely, Sharon Evans

A long time patient on Dr. Hayden. I rely on his direction in health issues

I was very satisfied with my visit the Doctor and Nurse was extremely experienced and knowledgeable of the problems I was having

Very good service very nice nurse she was very patient and professional and the doctor was so nice and helpful Thank you very much

TOP NOTCHJ

Always a fun experience

Professional, Caring individual of patient welfare. I Recommended Dr. Patterson to all patients seeking treatment !!

very happy with the service!!!!!!!!!!!!!!!!!

Best doctor I’m Memphis

She takes time to really listen to you and is a phenomenal Doctor in my opinion.

Dr.Beis is the best physician in Memphis!

Very Professional & efficient!

I met I met this doctor about a year and a half ago when my doctor had passed he took me in got all my medical records and started me over to diagnose me to see what was going on and so far everything is going good I would recommend only Dr beis to see me it's hard finding a good doctor

I love my doctor Paul Katz I wouldn’t want another doctor ever.The best ever he’s not a pill pusher rather he works with you to provide a solution to your problems ❤️❤️

Dr.Katz and his staff were very helpful and friendly. Would highly recommend.

Love Dr. Katz. So nice to have my medical care with such an amazing Dr.

Dr. Hayden is the greatest. He shows that he cares about your health and well-being.

I did not have an appointment yesterday when zi went to see Dr. Burbeck. But her infection smile said it all- of course I'll see you. She's very thorough in diagnosing my issues. She didn't just throw drugs at me with no reasoning for WHY I need them or how they're to be administered. I can't say enough good things about Dr. Burbeck and her staff. They are THE BEST.

Dr Hayden is a great doctor

I He understood my pain and what I have been going through

Dr. Beis is a wonderful doctor!

Outstanding

Always listens and reviews all previous issues. Excellent NP!

They are very good people. They help has much has the can.

Good health care privider

As always a great experience. I highly recommend Dr. Katz and his wonderful team

He’s the best ♥️

Dr. Burbeck has the most awesomeness chairside manner that I haven't seen in a long time. She is so personable and took time to go over my results. She didnt seem rushed. I highly recommend her.

Hospitable and thoughtful

Very nice people

Dr. Hayden is always accommodating and always takes the time to hear what is going on and to fully answer our many questions. He is very responsive and patient always. I hope he will be available for all my remaning years!

Excellent and welcoming staff. Superb physician. Dr. Katz takes a personal interest in the welfare of all his patients. He listens carefully to concerns and explains in easy-to-understand language each of the procedures performed and test results received in his offices and labs. A Memphis treasure!

Saw my provider on Monday, check-in went smooth, the assitant who took me back was Warm Friendly and conscientious. She gathered all the information about my visit, noting the two meds I needed to be refilled and The Pharmacy it was to be call. My Doctor noted all my history for the past year and agreed to refill two of my medications. Spent maybe 5 minutes with me for a annual check-up. As I came out of the room I saw he was gathering what to look like a group of doctors for some sort of meeting in the hall. Seeing this I saw what the rush was to complete my visit. By Wednesday the two medication had not been refilled, one of which I had been out of for 3 days. I called and talk to medical assistant who said he told her he had called them in. I said Pharmacy does not have to order. she checked and indeed the Pharmacy did not have the medication. Thursday I called again and got someone not even in the office, who took my information and said she would take care of it and she did. Other things going on in the Office is there is only one Lab Person and with all the Doctors and Nurse Practitioners ordering lab work that area is overrun. when I came out of exame room some one took me down to a bench to wait to be called into the lab. After the lab-draw I found other emplyees aruging among themselves that when I was brought down to the lab, I had been put on the wrong bench and it supposely caused confusion. I don't see why because I was the only patient in the area and there was a hall full on benches. Too much confusion for this Old-Girl. I will seek another Group where I don't feel like I am in a Air-port or Bus Station where I am just number. I hate that my provider sold the practice to HoneyComb med. group

I loved the atmosphere of the office. It made me feel relaxed and at peace. The staff was attentive and professional. She went above and beyond to get to the root of my needs and to find a solution. I felt, for the first time, in a long time. That I was heard and that we would find the solution for this issue I have experienced for nearly three years. Highly recommend. Very knowledgeable.

Dr.Patterson is a great Doctor…he listens and is very compassionate about his patients care…he takes time out to make sure his patients don’t leave without what they came for…thx Dr. Patterson…

Provided excellent service. Listens well.

Dr. James Patterson is very Professional and his staff. Every time I come back for my Dr. visit. There always new Staff Team.

Dr Shawn Hayden is knowledgeable, thorough, soft spoken, listens and very kind. I feel like I have finally found a doctor who is interested in my well being. Thank you Dr Hayden for accepting me to your practice.

Good visit-all went well.

Barbara is through and engaging . I always feel that she is truly offering the best solution for my ailment.

Dr. Joy Burbeck is a real joy! She is extremely knowledgeable, professional and caring.

I always have a awesome experience with my Dr appointments, they are kind and understanding people. This makes life it self so much better! I pray and wish for others to learn how to treat each other.

As usual Dr. Hayden was very helpful regarding a surgery i have coming up. Felt reassured about goung ahead and scheduleing

Great experience

William Sloan is Awesome..and his Assistant always take good care of me..

She was knowledgeable,very helpful and answered all of my questions

Terrye's front desk was so kind to get my grandson in the same day we called for an appt (New Patient), we thought he had the flu. Terrye found he had a bad sinus infection and treated him accordingly. He was feeling better in just a few days and back to work. Very greatful to them.

The best doctor ever he’s caring he listens he’s thoughtful. He’s so calm and incredible doc

Perfect.

Mary Anne is such an awesome nurse practitioner. She understands me like shes my best friend.

Dr. Hayden has been my doctor of choice for a number of years since his mentor retired and referred him. He is informative and listens to your concerns and questions. He makes recommendations and offers suggestions based on results, diagnosis, and experience and refers to a specialist if needed. Office staff, nurses and practitioners are excellent, friendly and professional. I highly recommend him!

Dr. Katz and his staff are always so responsive. My family and I have been going to him for years, and they immediately provide aid when we need it. He is a caring, concerned doctor!

Dr. Hayden provides friendly, caring, thorough care.

Dr Katz is always very responsive to my concerns and h as s helped my lose over 80 lbs and get off substantially most medications.

No long wait time. Staff greet you well upon arrival til departure. Dr Burbeck’s approach is outstanding when assessing my condition and needs.She is the best.

My appointment went smoothly and on time. Everyone helpful and answered my questions.

Satisfied visit

Great visit blood work done visit with Dr saw Nurse spoke with the Lab waiting to hear. From Dr about refill and next visit …

The visit was as always satisfying.

Dr Katz is the man….. he’s a busy guy but he takes time with you…!

Very good doctor. Listens to you and wants to help you with your health. She is concern about you and what is going on with you. Very pleased with the service. I would rate her as one of the best.

Dr. Katz is the absolute best...He's been my pcp for several years and I'm never disappointed with my visits and the staff is superb!!

I had a great visit with Barbara Evangelisti. She’s very knowledgeable and attentive! Very easy to talk to! Everyone in the office was very pleasant and helpful.

Ok

Barbara was so nice and thorough. She clearly looked at chart to familiarize herself with me, which I appreciate so very much. She was patient with my kids being in the office and took her time with me. I really liked her as a np.

Dr Joy seems to be very knowledgeable very up to to date on everything always a smile very sweet

Good people and take good care of me

Dr.Russell Beis,MD He’s wonderful Doctor.very concern Doctor for all your health reason.very patient,Listen to all your health problems and great manners very friendly and nice humble Doctor.Thank you Dr.Besi for your great service.have great nurse Jessie Thank you and very nice front office recipient.Thank you Honey comb medical group on Lamar Thank you all for good service.Janet HILL.

I couldn't ask for a better doctor or nurse! Christie is the absolute best - second to none - both of them are exceptional and I couldn't ask for more!!

Always excellent service all the people are friendly and helpful with smiling faces

Dr. Joy Burbeck is an exceptional pulmonologist and truly one of the most caring physicians I have ever met. From the very first appointment, she made me feel heard, respected, and genuinely cared for. She takes the time to listen carefully to every concern, never rushes the visit, and explains everything clearly and thoughtfully. Dr. Burbeck combines deep medical knowledge with a warm and compassionate approach. Her professionalism, patience, and attention to detail create a level of confidence and comfort that every patient hopes to find in a doctor. It is rare to find a physician who is not only highly skilled but also so kind and attentive. I am extremely grateful to be under her care and would recommend Dr. Joy Burbeck without hesitation to anyone looking for an outstanding pulmonologist. Thank you, Dr. Burbeck, for your dedication and for truly putting your patients first.

It was Great

I love going to see my doctor. He is always professional and I don’t have to wait long before I am seen by him. The test results are return quickly and I never an issue with my med prescriptions

Very impressive doctor. She never rushes the visit allowing time for all concerns yo be addressed.

Dr. James Patterson, is very professional, kind and caring and concern about everyone of his Patience. I would recommend Dr. James Patterson for anyone that has health issues as a primary care doctor. He will take care of you.

Thank you Dr. Patterson for all that you do in helping your patients get better. May the Lord continue to bless you abundantly

Dr Katz listens you and makes firm decisions about my health- Good Doctor

Dr Pendley is thorough and takes time to answer questions. I trust him completely.

The Absolute Best Doctor in the World

Dr. Joy Burbeck is a wonderful helpful doctor ~ truly caring!!! I always come away from an appt. with her very uplifted and grateful for our time.

Dr. Hayden and staff are the best. Professional, attentive, answers all of my questions. Grateful to have him as my Dr. and to be part of this practice.

Mr. Katz was very through and pleasant. I enjoyed his mannerisms.

No other words than Dr Hayden is THE BEST!

Dr. Katz is the kind of doctor that everyone wish they had, a doctor who listen to you and give you feedback , most important there is not a long wait time, and the professional manner in which his office operates... I'm giving a 5 star!

Dr. Patterson was very kind, knowledgeable, professional, and Patient Minded. Big Thanks to him and staff.

He is very thorough and caring.

Very friendly and caring from beginning to end.

Dr Katz has been my primary for years. Good listener. Cares. Very knowledgeable & professional. Great staff.

Great listner and a solution to your problem

Im very fortunate to have Dr Pendley as my doctor. He is The Best doctor I know and he not only is brilliant, he is kind, generous with his time and most important he really cares. Many doctors should take lessons from him.

Dr. Patterson has a wealth of knowledge and he listens to his patients, his experience, expertise and compassion shine through every day. We certainly appreciate how he cares for our community member. Dr. Joseph B. Kyles President Rainbow PUSH Coalition Memphis

Very comfortable and conversational visit.

He went through everything in the follow up on my test results. It was shared with very well..

Excellent

Dr Hayden has always taken care of me for over 25 years

Great visit. Dr. Burbeck spent a lot of time with me and explained everything to my satisfaction. She has a lovely, soothing manner about her as well.

Dr Beis is great. He listens and prescribes each visit.

Great visit

Always great customer service

Dr, Katz has been my PPC for over 20 years. He is still the same caring, kind doctor he has always been. I feel like he really listens to me and tries to help. I am happy to refer him to others. I do NOT like the virtual assistant, however, and prefer to not use that service.

My doctor is courteous, knowledgeable, and patient. He and his staff are friendly and ready to help. My questions and concerns are always addressed.

Great visit with Dr. Hayden, explains everything throughly!

Professional and timely

Very good experience always listen to what I have to say and takes care of my problems

Dr appointment with Dr Katz was very good

Barbara was sooo compassionate and caring about my health issues. Thanks for caring, Barbara.

Barbara was so compassionate and had an incredible listening ear in tending to our needs. Great professional service rendered. Thanks for caring, Barbara.

She’s a caring magnificent Dr

Awesome team working @ Lamsr location

The staff was friendly and polite in a professional way.Dr Patterson reviewed my record and answered my concerns during my visit.He also asked me if there was anything else he could do for me He was polite and helpful in a professional manner.

I feel comfortable and taken seriously. Most visits the wait time has not been ridiculously long. Getting on contact with the office or to speak with someone to ask questions has been almost painless.

Barbara is very caring , proactive, and a great listener. She spends time with the patient to listen to their concerns and is thoughtful in addressing those concerns.

Great! Job!!!!

Satisfied with the service I received

Dr. Katz & his staff are always professional, kind, & caring. Their patients come first & they do everything in their power to let you know you are cared for & a big part of their practice.

As always, I love love love my doctor. She's the best. Most doctors rush you in and out, but not my doctor!!! Her one on one attention she gives you is unmeasured!!! I love it here!!!

I love you Doc. I have followed you for years because not only are you a great doctor but a lovely person. I always enjoy seeing you and your staff, smiles all around

Always a great interaction with Dr.Patterson. He makes sure I get the medical care that I need! +++++ Dennis L.

Dr. Shawn Hayden is the best, all around

Dr. Shawn Hayden

The best pulmonologist ive ever been to. Dr. Burbeck is kind and caring. She is a wonderful Doctor.

Dr. Russell was very concerned with my needs. His professionalism was AWESOME!!!

Thanks for a great visit. You explained what was going on and what I needed to do to stay healthy, once again thank Dr. Beis

Organized and efficient care. Quickly had results of testing.

I've been a patient if Hayden's for years and followed from another practice. I love his empathy and compassion.

Good

I was very happy with staff and my first visit with Dr Katz! RR

You get 5 star service here.

Yearly exam went well & Dr Katz addressed all my concerns.

Dr Burbeck is amazing ! She has helped me so much ! I can trust her completely! I would Definitely recommend her !!

She’s always so kind and thorough. I appreciate her follow up questions to my questions, ensuring I have all the information I’m needing.

Dr. Burbeck is the absolute best. She is the most knowledgeable, professional, and caring pulmonologist i know. I would totally recommend her to anyone.

As always, Dr. Pendley, is caring, attentive, and proactive with my health needs.

Listens well! Compassion

Good visit. All staff courteous and efficient.

He is the most professional, competent and most importantly kind doctor I have ever been to. I can not recommend him enough!

Very professional, thorough team. Dr. Katz is an important part of our team.

Dr. Patterson is wonderful He has a concern for his patience and has the experience to back it up. D

All good she have much love for her patience and understanding she just a very good doctor all the way

Great staff Great Care Dr Hayden is terrific

One of the few doctors left with great bedside manner. You never feel rushed Dr. Hayden truly cares what you have to say.

The clinic is staffed by efficient nurses and techs. Dr. Hayden is very much a listener and fine physician. He makes the whole experience pretty pleasant in spite of ills and aches one may have!

Very nice very attentive good onf

I had a pleasant experience at Dr. Patterson’s office!

Very pleasant I love Dr Katz

If you like a rude and unprofessional staff, outsourcing important jobs to AI, and medical personnel rushing you through your appointment, this is the place for you.

Awesome!!!

Mary Ann is a well trained, kind doctor who has a very good bedside manner. I always feel well treated when I have to go to her.

Didn’t get a chance to go to appt scheduled due to inclement weather. Had to reschedule.

I believe Dr. Pendley is one of the most knowledgable PCPs in the city. He is always concerned, explains everything, and makes sure you understand what he recommends. The receptionist at the front desk on the date in question was also extremely helpful.

Great

My experience was very positive and helpful from the front desk to the nurse , to Dr. Patterson , and to the lab technician. My wait time was very short . I was completely finished in less than an hour.

This office of Dr. Paul Katz and his associates are wonderful. To a person they are caring and thorough. Dorothy Kennedy

Great

Dr. Hayden is always thorough when it comes to care. He has a very pleasant attitude and takes care of a business.

The visit was great

Dr Biaas is a gift to the medical profession. He listens carefully and diagnoses accurately.

He is very attentive to you and your medical needs. He will take the time to discuss your concerns. The staff is very friendly and helpful.

Dr. Hayden and his nursing staff are extremely supportive and alert to my concerns and needs. I find my questions and issues addressed clearly, efficiently, and if a specialist is required , they are effective in arranging referrals and providing information to the next doctor. Their personal interactions are professional and sincere. And they reflect the the kind of medical ethics and "bedside" patient treatment you hope exists in this changing world of medical provision. I feel very fortunate in having Dr. Hayden and his nursing staff and techs managing my health care.

Everything went well .

As previously mentioned, I have had the pleasure of being a patient of Dr. Hayden's soon after I moved to Memphis in 2010. I have always found him and his staff to be 100% supportive, caring, knowledgeable, and helpful. I continue to endorse him highly. We are fortunate to have such a competent and compassionate physician in Memphis.

Excellent internist. Takes his time with you and answers all your questions. I would highly recommend him.

I had a great experience, he listened and answered my questions

Office visit good,the only thing is that dr,Katz was to refill a prescription for amlodipine 5mg,but Walgreens has no record,this was 1/14/26,I called the office on the 15th and 16th ,but no response, but every one is really nice,

Always nice andcomplete

Dr. Katz was patient with me as my English is not the best, he did not mind repeating when I did not understand , also he looked for different ways to explain things to me. Greatly appreciated!!!

She’s the best

Always caring.

Professional, prompt, & polite!

Great experience

excellent and kind and professional, I am very thankful and satisfied!

Always short waiting time. All nurses very kind and knowledgeable. Dr Katz is a wonderful doctor. I’ve been going to him for 17 years. He always takes his time to talk with me and answer any questions I have. I can’t recommend him highly enough!

My experience with Dr. Patterson and staff was very pleasant. Their professionalism and politeness made me feel comfortable. My concerns and questions were addressed.

And took the needed time to carefully consider all my issues. I didn’t feel rushed like I have with other medical professionals.

Always a good visit to the office. I expressed concerns to Dr. Patterson about their automated (AI) phone patient support. I hope to see improvements in communication as the program gets tweaked. Declines for necessary refills without adequate justification. Multiple back and forth emails to resolve. Could have been resolved with a simple call back (as voice message implied I would get, never got).

Great service

Dr. Paul Katz is an exceptional internal medicine physician. He is thorough, attentive, and truly listens to his patients. I always feel well cared for and confident in his medical judgment.

Great

Personable and attentive to my needs.

Barbara was fantastic. Very professional & able to answer all my questions.

Dr. Marcy is always concerned about the well being of her patients. Good bedside manner and she almost makes it worth while getting sick. lol. Seriously.

Efficient, prompt interested in what I had to say. Two great doctors.

Carr and interaction with staff was excellent. The only problem issue is the long wait time. Dr Patterson is thorough and expert in what he does. Quality care takes time. It is detrimental to pack providers schedules and force patients and providers to short-cut the time and interaction necessary for quality care and patient and provider satisfaction.

Kind, concerned, helpful, good listener

Dr. Katz and his team are top notch! This is coming from another provider. They are caring and actually listen to your concerns.

Dr. Hayden is a superb doctor. He is knowledgeable, attentive, and very perceptive about evaluatiing a diagnosis and recommending cures. He's the best!

She listens to understand what you are going through and help

Dr.Burbek was extremely knowledgeable about my sarcoidosis diagnosis and help put my at total ease with much needed education and a thorough treatment plan. I’m so grateful for her expertise, and comforting, compassionate demeanor. So looking forward to future visits!!!!

Very satisfied with the care I received

I followed Barbara from her prior office. It feels like you are speaking to a friend. She ask & answers all questions & concerns.

Dr. Patterson is the best , knowledgeable, and professional PCP in the country !

Very good

Everyone is always do nice Love Dr Katz. Always takes time for whatever issues I have

It is clear that Dr.Patterson is in business to help people. He always begins the appointment with a smile and a question: “How are you today?”

This is a true story. I must tell you my entire experience of my first visit was outstanding. Dr. BEIS is the Best doctor I've met in a long time. His staff is trained well to include providing good Information to a new diagnosis. He explained everything to the tea. I would recommend him to everyone.

I'm always pleased with the service I receive. They truly care about their patients and their well-being. In a day and time when it's so hard to find physicians that care I'm glad to have them on my side.

My only problem is I can not get on my portal.

Listen to what my concerns was

Dr.Katz is kind, friendly and knowledgeable. All of my visits have been pleasant!

Dr. Burbeck is a very thorough doctor. I love how she ask all the right questions to get to the diagnosis. She is a great physician.

Very prompt and no time was wasted waiting

Very detailed In analysis. Personality great;empathy outstanding Tests ordered and x-rays completed same day at digital imaging on first floor Anxious to get diagnosis.

Dr. Hayden is amazing! He truly takes the time to listen to what’s going on. He then gives wonderful and encouraging feedback!

GREAT

Dr Katz is a caring

The staff is always friendly and professional

Dr. Brubeck is one of my favorite physicians! She is firm, attentive and very responsive to the needs to getting her client better!

Terrible experience

IT WAS GREAT FELT LIKE HE CARE

Absolutely an amazing nurse practitioner. She listens to her patients. Honeycomb medical (Dr Casandra & Maryanne Marcy,APRN. It was our first time yesterday we did not have to wait (HOURS ) To be seen Like past appointments. And also finally a triage nurse that can drawl blood!! I hope this one dosent leave!! She was a great stick!! Merry Christmas

Great

She knows her patients and their needs.

Great doctor

Mr. Sloan is very thorough. He actually sits and talks to you. He ask the right questions to determine whats gong on with you. He also follows up on your progress. I'm a diabetic and he is very knowledgeable on my disease and works with my endocrinologist to ensure I'm well taken care of. He's one of the good guys.

Dr. Hayden is the most responsive doctor I have ever had. He always finds time to really listen to my problems and he often gives me surprise diagnosis and unexpected treatment options. I also think he is very humorous, which keeps me relaxed and comfortable.

Great however I was asked if I needed any prescriptions and I said no and I got a prescription for far Seaga which I have been given in the past and couldn’t take because it cost too much so I would’ve liked to have discussed that. No big deal though

Dr.Russell Beis.Great physician he definitely care about his patients Health. he listen , very knowledgeable.his nurse Jess she’s Great.front office lady she’s very nice and Everybody in office very professional.Lamar location.

I always compassionate care from Dr. Katz. He’s very thorough in his evaluation.

Dr Hayden genuinely cares about his patients. He listens, very thoughtful, knowledgeable, and attentive to the patients issues.

Dr.Russell Bros MD ....is a good doctor and he takes his time with his Patients he listing an answer all your question and give you the best advice he cares about people and his whole staff do the same with love. Ps Sammy fennell

First, I found the virtual assistant to be easy to use for a appointment need and efficient. The visit was terrific, got the help I needed from Dr. Katz who is always the best and his team and was out and back at work by 9:45. I'm improving daily.

Dr.Patterson Is one of the most caring and professional Doctors I've ever had He makes sure he addresses all of you complaints and issues

Short, sweet, job done

They're nice and respectful

Dr. Burbeck is amazing. I would recommend her to anyone needing a pulmonologist. She listens to her patients. In addition to being a good listener, she is very thorough. I feel very fortunate that she is my doctor.

He listens to your concerns and gives feedback

Dr. Patterson is very nice and professional. He is very easy to talk to.

Very knowledgeable and easy to talk to. Highly recommend anyone to see him.

The visit was very good. Everyone was very friendly and helpful

I have been a patient of Dr Joy for years! She is the best Pulmonary Dr i know. Professional, caring, kind, never rushed, concerned just a fabulous lung Dr. I am 78 and have had asthma since I was 2! Dr Joy has kept me stable and well for several years. Dr Joy is the BEST in her field in my opion!

NP Barbara Evangelisti is thorough and compassionate in serving as my medical choice, far surpassing any of my previous experiences. My appreciation and respect for her expertise and knowledge, yet very approachable as a down-to-earth person! I recommend her highly!

A caring and we'll advised Doctor. She is concerned about your wellbeing. She ask questions and want your input on taking care of you. I just love going to her.

Very nice and easy

I love Dr. Katz, he is patient with me and he listens to my concerns.

Love my doctor and nurse

I’ve been a patient of Shawn’s for 25 years. He is a remarkable physician, has outstanding skills and is always ready to answer questions and provide recommendations regarding healthcare. He is supportive and empathetic and will spend time with you when support is needed, even interrupting his busy day.

Always good experience at Dr. Katz's office. Never wait too long, always greeted with a smile and find everyone attentive to my needs. Getting good care!

Great

As always, Shawn was thorough, courteous, and professional.

This was my first time seeing her, but I’ve been a patient of Dr. Hawkins since she came to Holly Springs. Dr. Marcy was very kind and understanding of what I was going through, and referred me to a specialist to take care of my issue. I would definitely recommend her to other people!

Dr. Katz is a wonderful caring and compassionate human being! My experiences being his patient is remarkable! As a retiree of two hospitals, he had the BEST bedside manners as a physician with his patients I have ever encountered in the medical field. He is the best doctor in the whole world!!

Dr.Hayden was very thorough. He also ordered bloodwork that I needed to check to see if my kidneys were functioning correctly. Later that afternoon, Dr.Hayden personally texted me to let me know the results of the test. I would highly recommend that if you need a good primary doctor Dr. Hayden would be the one to go to.

Everyone was very kind and thoughtful. I did not have to wait a long time.

Dr. Burbeck is very thorough in her examinations so that she gets to the root of an issue. She is gracious, timely, and expresses real concern and care for me as her patient.

Always a good appointment when I get my check-up with Dr. Hayden. I didn’t have to wait a long time either to be taken back. And his assistant named Raven was very friendly and thorough. Very pleasant office visit.

Dr. Patterson is a caring wonderful man. He is also a great doctor. I am so very Thankful for him.

Dr. Hayden is kind, smart and caring. This staff is also caring, helpful and encouraging.

I love my Dr office

Dr Angela Marshall is very knowledgeable and understanding she listen to you and do not rush you off I love her for being so caring for her patient.

He is a good listener and asks appropriate questions. He follows up with answers/actions to any questions. He is personable and makes the patient feel less anxious.

Great bed side manner, attentive, and engaged. Highly recommended. .

It was great as always. Love Dr Joy!

Got an appointment on short notice and was seen in a timely manner.

Dr. Patterson has been great to work with through a variety of medical challenges I’ve had in the last few years. His calm, thoughtful approach to suggesting treatment options or informing me something I’ve brought up isn’t something to worry about has helped me feel like I’ve gotten control back of my health in the last couple of years. I would highly recommend him to anyone searching for a primary care physician.

The experience was very good and I will recommend people here

Staff was pleasant and thoroughly answered my questions. Doctor Sloan did same and I am very pleased with my visit. Thank you.

Dr. Beis and Nurse Jessie are both attentive and knowledgeable.

Joy is very thorough and takes her time explaining things. She is congenial, and friendly and cares about you, you can tell. I highly recommend her.

If you want a Doctor Who genuinely cares about his patience, Dr. Bradford Finley is the top of the line for PCP. He has such a wide variety of knowledge about every field. You could have a problem with. He knows how to get it corrected. He has been my doctor for 15 years And I will never have any other PCP than him.

My visit was "short and sweet". The medical group emailed me prior to my visit to take care of all of the paperwork and formalities and sent appointment reminders which saved so much time. All of the office staff were courteous and knowledgeable. Lastly, I am very fond of Dr. Burbeck and her professionalism!

Very sweet and understanding of my needs and concerns. Listens to my questions and makes me feel comfortable. Highly recommend her. Explains what I am going through and what needs to be done next

Thank You

Always a wonderful visit

My E experience was very good Doctors he good and I will stay with. he just a good Doctors Beis I will stay with honey comb the staff aer very friendly and I love that the office is clean all the time this my feed back

Dr Patterson has been my doctor since 2014 and he’s a very through doctor, he takes the time to listen to all my questions and concerns . I definitely recommend Dr. Patterson and the staff at Honeycomb

Dr. Pendley is a excellent human. This makes for a fine physician. He is sincere in the care his practice and therefore his patients receive optimum care. He is knowledgeable about disease entities that afflict this population as well as more obscure disease processes. He is thorough.

As usual, a good appt…

Dr Hawkins is the best doctor ever! She listens, she cares! Her compassion for her patients is clearly evidenced by her attention to each and every little detail, at least it is for me. I’m sure she’s the very same with ALL of her patients. I love her and I wouldn’t see anyone else. I drive all the way to Holly Springs from Southaven just so I can see Dr Hawkins when I need healthcare. She has been my doctor for 14 years. Saying she’s the “very best” doesn’t say enough.

She drinks me special.She listens she understands man.I'm very grateful to have her

Dr Beis is knowledgeable , thoughtful , and kind. He heard your concerns.

My first visit with Dr Burbeck went really smooth. She explained everything to me during the visit and took the time to answer my questions. I usually have the “white coat fear” but she put my mind at ease. I hope that things will get better being under her care. Sandra

Short waiting time and front desk staff were friendly. Dr. Burbeck was to the point and professional. Overall pleasant experience.

Terrye Mastin takes care of my entire self. From weight loss and blood pressure to allergies and mental health. She takes time to ask questions and answer questions. She and her team ensure you are taken care of.

Professional polite and Quick

I've been Dr. Katz patient I think since 2005. He's been with a few different Medical Groups (Staffing people have Changed) but Dr Katz has always been Very Steady and Unwavered through those changes. We don't always See Eye to Eye on Health matters but He's at least willing to listen to try to come up with a Compromise that won't negate Your Health Care

I love Dr Hayden but I have issues with trying to get an actual person. I hate Zoey, your virtual assistant!!!! When I try to get an appointment, it's impossible!!!! I DO NOT have time to deal with a virtual assistant when I don't feel good and it takes 2-3 days for a person to contact me.

Warm, friendly and caring

Love Dr.Hayden,the best in town

Dr.Beis and his medical team are the Best I Thank God for this medical team.

Great service

Knowledgeable staff and the best blood draw ever. In the past, I have often had bruises and pain after multiple attempts To draw blood. This phlebotomist was great!

I didn't receive all my prescriptions l have been trying to get in touch with y'all.l will be up there today

he is wonderful, a man of few words and gets to the point. he has helped me and given me sound advice for years. i trust him.

Dr. Hayden & his staff are always professional, respectful, and punctual. I appreciate their practice.

Experience generally good. Retur calls from staff on unanswered questions is lacking.

Very pleasant and efficient.

Does not sugarcoat anything is straight to the point the realist doctor I ever had love her!! She the best

I love Mrs Angela she's very concerned,knowledgeable and try to the best of her abilities to find the best solution for your health 10/10 i highly recommend her

I have been a patient for several years now,,the Doctor and staff seems to be very caring.Dr.GEATER will let you know what you need to and what you are not supposed to do.She explained to me everything I didn’t understand she breaks it down, I REALLY APPRECIATE DR GEATER

Barbara Evangelisti is very caring and attentive to what you are saying. In other words she listens to you and is patient.

For the first time, I felt seen and heard by a doctor. Dr. Burbeck took the time to listen and asked the right questions to take care of my need. I'm looking forward to our partnership in my health and getting better.

Thank you Dr.Russell Beis everything you do concerning my health.all week and weekend my knees both knees was hurting so bad I barely could walk.Thank you for injections my knees feel great 11/17/2025 pain level much better.your kinds and concerns for my health everybody health greatly appreciate.Thank you so much

I really apreciatte your atenttion Sr. Dr. Russell Beis, I'm more than happy with You and your Team

Very knowledgeable and listens to all concerns

Does not rush appointment. Takes time to explain things

Good experience. Great staff.

Dr. Patterson takes time to listen and discuss any question I have on a varity of issues. I would stongly recommend him to anyone locking for a doctor.

Great job by NP Marshall, very attentive and provided great care..

As always a good pleasant experience.

Dr. Shawn Is a great physician and wonderful human being. I’m glad he’s my doctor.

Dr. Hayden is a very intuitive physician who understands and balances his patients’ physical and emotional balance. He takes time to listen, understand, and provide a health plan for wellness from all aspects. He is skilled in gently communicating pathways to a healthy lifestyle and balance of medicine to manage ailments that need prescriptions to control the challenges our bodies present.

Good

Wonderful Doctor.

Very friendly and welcoming practice and personal.

I have been his patient for many years and would not change drs for any reason. He is great.

Excellent!!!!!

My lab results were in by the time I made it home. My prescription refills were sent to the pharmacy immediately. Dr. Hayden addressed all of my issues.

Good

Dr. Patterson was great! He listened and genuinely cares for my mental health journey.

Great nurse, she really made me feel at home. Doctors was awesome but they are a little under staffed & you have to make that appointment a month in advance but worth it. Great people

Thoughtful and thorough

Good , professional, and straight to the point.

Need y'all to call me

Listened carefully. Explained much more than many physicians. Cared.

I HAVE BEEN A PATIENT OF DR KATZ FOR OVER 20 YEARS, WHEN THE PRACTICE JOINED HMG THE OVERALL REPONSE FROM STAFF HAS DETERIATED IMMENSLY. UNABLE TO TALK TO A HUMAN, RETURN CALL MAY TAKE DAYS, LAB RESULTS 2 WEEKS. PREVIOUSLY A CALL WAS ANSWERED PROMPLY BY FRONT DESK, NOW ARTIFICIALVOICE WILL PUT YOU THROUGH TO A VOICE MAIL. AND YOU MAY OR MAY NOT GET A RETURN CALL. IT IS OBVIOUS CONTROL OF THE OFFICE IS INEFFICENT AND I WAS TOLD TO GET ANOTHER DOCTOR WHEN I COMPLAINED ABOUT THE APPARENT INCOMPEDENCE OF THE CURRENT SYSTEM.

They are an awesome group of people ❤️...Dr Katz is a great doctor...

Dr. Pendley is the absolute best! He listens and explores whatever concerns I may have and seems to stay current on all aspects of general practice. He never seems hurried. He makes me feel like I am talking to a friend who genuinely cares about all aspects of my health.

Never in a hurry - always ready for questions- great staff

Timely Friendly good advice concerned about your well being

Well coordinated annual physical. Friendly and knowledgeable staff!

He listened to what I had to say and he is doing a good job, i've taken care of my needs and doing and given the referrals of other things that I need to be taken care of.

This was my first visit with Dr Burbeck and my experience with her was extraordinary from beginning to end... her office was easy to find and cozy office setting... the office staff was very nice and professional...and the wait time was short after I got my pw filled out... once Dr Burbeck entered the service room she was very friendly... she listened to my concerns and had a genuine concern for my condition... like she really cares about her clients... she was very easy to talk to and already had a plan of action for my health issues.. I would highly recommend her to anyone ...

He act like he didn’t care

Very pleased with the outcome of my visit

Excellent. Thorough.

He is awesome! He listens and does not rush you and gives you several options as to whatever is needed. One of the best personalities I have ever seen on a physician. He is real.

He actually took time to do an actual exam unlock my previous doctor. Thank you so much

Excellence...10 out of 10

All staff members are extremely friendly and professional. I particularly like the artwork in all of the public areas and patient rooms. I sometimes worry that there is a little communication problem between the doctor and the other staff members who pop in and out during a visit as sometimes prescriptions do not get renewed or there is confusion about a shot. Not every time, but it has happened more than once.

The best comfortable Malpractices in the Business I am proud to be a part of these amazing Staff If you are looking for a Professional and I mean Professional Person Doctor Paul Katz is a Amazing Doctor and His Staff is Professional Assistant representing Him I Love You all That’s the Truth Thank you Doctor Paul Katz

Great office visit

Dr. Hayden listened to my concerns and addressed my medical needs with professionalism and care. He was delightful to visit with during my appointment which made everything pleasant. Highly recommend this doctor.

Always a pleasant experience with all staff & especially Dr Hayden. Very thorough& explanation of condition & treatment.

Dr Hayden is a very kind and patients doctor. He listen to his patients and try his best to help you. I would recommend him to other people.

I love my doctor. She's very professional and care about your health.

Would NOT trade Dr. Hayden for NO ONE.

Excellent staff and excellent service! Dr.Katz has been my primary doctor for many years. He is very knowledgeable and thorough in analysing and in prescribed medication only when needed. His staff members are very friendly and quick. Nurse Ms. Jennifer is extremely quick, friendly, smart and prompt. I was in and out with in 50 minutes and completed my annual physical by going through lab work, EKG, X-ray, vaccination etc and Doctor visit. This is one of the fastest I have experienced. I recommend Dr. Paul Katz as primary physician.

Dr Katz listens to you ,and is concerned to make you get in better health.

I was help

Dr. Hayden is always friendly and attentive. His medical assistant was very kind too!

Dr Hayden is an excellent doctor and his long experience make him work at ease. it is a pleasure to see him during my visits and he always is right on with my medical concerns

Experience was very excellent

I can’t complain at all, I come in to my appointment less than 40min later I’m out.

Dr Burbeck is a caring about her patients. I have seen her almost a year now. She is awesome.

Thanks for taking good care of my health needs. Great Dr.

I would highly recommend Dr.Hawkins to anyone looking for a good Doctor she is the best.

Dr. Katz is a professional and caring doctor. He treats all of his patients with dignity and respect. He has an excellent bedside manner. He is willing and able to discuss any questions or concerns that a patient may have concerning their health in a honest, truthful, and caring manner. He is very approachable and personable and is always willing to explain health questions in a easy to understand way.

It was thorough and professional

Great communicator

Dr Patterson is one of the best PCP in Memphis Tn. He listens to your medical concerns and provides the best treatment plans

Miss Marshall was very thorough.She also listened to the symptoms I had.She is a go and friendly practitioner.

Great doctor who listens to your concerns and addresses them in a very understandable way.

She listened to my concerns and we talked through medicine in a way that made me feel seen and heard and ir was appreciated

I've been a patient of Dr. Patterson for over 30 years, and my wife and son are also under his care. He truly listens to your concerns and addresses them promptly and thoroughly. Whenever a referral is needed, his recommendations have always been excellent. I trust him completely with our family's health.

My experience with Ms. Marshall was wonderful. She listens to my concerns and and interacts with solutions and answers. Her demeanor is gentle and warm. Very easy to talk to. I would recommend all new patients looking for a place to feel at home this is the place.

Excellent. He examined me and provided an excellent answer for my problem I was thankful I came into the office that day to seek solution for my discomfort

Dr. Hunt-Smith listened well and gave good medical counsel.

Great

Wow I love them a good team good doctors good nurses reception

He is easy going and caring. I have been with him for years.

I always have a great experience With Dr. Katz is very knowledgeable and caring and great communicator!

The best doctor

Great

Very caring

Very professional and considerate staff and service a Dr who takes the time to listen to my health issues and genuine care

Excellent

Always enjoy my yearly visit with Dr. Katz. My wife and I have been patients of his for the past 15 + years.

I was very much satisfied with her kind and humble spirit.

One of the best I have had!

Terrye Mastin, APRN is an exceptional healthcare provider. She is very thorough & a great listener. Her extensive work experience & knowledge of multiple medical signs/symptoms/procedures provide her with a great ability to accurately diagnose specific diseases. Her compassionate is well demonstrated by her desire to help her patients improve their quality of life. I highly recommend her as a great provider for all health needs.

My first visit with Dr. Treneise Hunt was very pleasant and kind. She kept it real. Looking forward to see her in 6 months on my improvement journey weight loss.

Good

Great

Dr. Beis is very professional and listens to your concerns about your health. He doesn’t brush you off he tries to get to the root of the problem

Great experience for my elderly mom!

We love our Dr. Hayden. Always takes as much time as we need.

Doctor Hayden is my doctor from more than fifteen years ago. He is a very good doctor. Thank you Doctor Hayden.

Excellent. Did not have to wait at all. Dr. Katz is the BEST doctor - very professional, knowledgable, compassionate and he explains things in terms I can understnd.

Dr Bias is a wonderful physician. Jessie his nurse is knowlegable and attentive. The most important thing about this practice is that the doctor and the nurse actually listen to the patient.

Barbara Evangelisti was kind, knowledgeable, and really took her time with me.

I find Dr. Hayden to be very open and easy for me to have a discussion regarding my health issues and concerns. He spent a very generous amount of time with me on this first visit just getting to know me and my personal history while observing me to discover any obvious impacts on my physical or mental issues based on my issues. He is one of the best physicians I have ever encountered in my 80 years of life.

Great people from the front desk and all the workers. Dr Katz answered all my questions and had a smile on his face Very good with people

Super Doc…very thorough explanations and advice!

Comfortable and informative. Doctor Sloan showed interest and listened to me and explain things to me in a conversational and not condescending manner which I greatly appreciated.

Great

Outstanding care that truly makes a difference!

Everyone was very nice. They got to me at a very short timely and but the most of all they make you feel like they care about you very nice.

Very. good

None kinder; none more knowledgeable; always makes me and my health a priority; I am safe with Dr Hayden

The staff is Courteous, kind and helpful.

The Staff was great. But 2 that stood out was the gray technician and another lady not sure what her name. But she was the only one entered the door and spoke or said good morning! Dr. KATZ is awesome

Dr Hayden is thorough and attentive to all my needs and concerns. Very pleased to have him as my primary care physician and a very close friend.

Dr Hunt-Smith reviewed and discussed all medications and plan of care.

My waiting time was not long before I saw the doctor.The staff was polite and professional and i understood the the doctor’s plan for my care.

It was pleasant

My experience with Dr Geater went well she seem to be concerned about my issues, answer my question some I was okay with some I was not so sure

Great staff and good care

Nice and comfortable. Pleasant environment. Took the time to listen.

Everyone is friendly. Little wait time. All questions were answered. Dr Burbeck bedside manners is amazing, making me feel cared about. I feel so secured with her being my doctor.

For my visit with Dr Katz I had compiled a list of things I wanted to ask about. I was able to discuss each concern and left with the information, referral and Rx that we felt would address them. The nurses and office staff are friendly and helpful. I am pleased with my visit and felt it was successful;which I have come to expect from this practice.

Always great care from Dr Hayden

Patient driven care office. Doctor listens to patient’s concerns and health issues and comes back with a plan and does follow up with patient. Definitely happy with my physician and healthcare team.

Dr.Beis very good Doctor very concerned about your health.listen everything about your health records everything.if you all looking for a good MD call Dr.Russell Besi, MD on Lamar Avenue.he’s with Honeycomb group he’s Best Doctor in group.his nurse Jess she’s the Best call her leave message she will call you back.and front desk they’re very nice and respectful.I’m Blessed have them in my life.Janet Hill I appreciate all you.

Dr. Burbeck is very caring and kind - always willing to take time to listen

Dr. Pendley is one of the best general practitioners in Memphis. He is knowledgeable, concerned,

Dr. JO is always attentive, communicates his thoughts clearly, and consistently collaborates with me. Overall, my experience working with him has been excellent

Dr. Rapp is always present & engaged during our appt. She listens and makes me feel heard.

Great as always

Always enjoy going to Dr Katz’s office. On time and always has the answers to my questions. Professional and always on time even gets test results back faster than others places I have been. The lady that takes your blood is excellent you don’t even know she’s doing it. All staff are very friendly and helpful.

love katz and the staff

Professional, listens to his patience, makes a decision of what your problem is and does the best job to explain it to you .

Dr Katz and his staff are AWESOME!!

Good

Patient listen and make you think you are his only patient

Dr. Pendley is very caring and compassionate. He always gives you his undivided attention. You feel you and your doctor are on the same team. He answers any questions, makes suggestions to help, and follows thru with prescription refills, referrals, and we always leave with encouraging words. Dr. Pendley is so knowledgeable and keeps up to date on current medical resources. His walk and his talk prove to me how much he cares for me and my family. He is definitely one of the Best Doctors in Memphis. Thank You Dr. Pendley for being our Doctor.

Had to wait a bit but service was great. New AI answering system is horrible.

Pleasant

Dr. Patterson's staff consistently goes above and beyond to provide exceptional service. I was greeted promptly and attended to within just ten minutes, making for an impressively efficient experience, within about 10 minutes.

Dr Hayden is always very easy to talk to. I have total confidence in his knowledge. He is always professional and very caring

Very professional and kind. Her mannerisms made me feel very comfortable.

We are very grateful and thankful for Dr Patterson and his staff. They are all excellent and take very good care of me.

Dr. Burbeck is so personable. She makes you feel relaxed during your times of anxiety.

Three urine specimens and living a month and a half with a UTI was not fun. The third specimen they finally got a reading, and started me on anabiotic’s! Far too late! How do you lose urine specimens?

Friendly, professional and respectful of your time. Less than 5 minutes in the waiting room.

Very respectable and courteous staff. They surely made sure I had gotten all of my lab work and tests taken care of in one visit. Would recommend them for a yearly physical that's for sure!

Great Doctor

She a very good bedside manners. Welling to listen to your health issues and help you where she can with them.

I had a very good experience. All of my concerns were taken care of. Dr. Katz and his staff were great. I did pre-check in and my wait time was less than 5 minutes before being called. Thank you very much.

Dr. Katz is always timely and friendly. He has a wonderful staff, very respectful of your time.

Very satisfied and felt comfortable being a new patient.

Dr.Hayden is always prepared to address any & all issues concerning my health…..

Dr beis has been my PCP for adless 2ir more and he's b

I had several ideas about why I felt so badly. After listening and examining me plus rereading my history Dr Katz perfectly described my problem. And he was 100% correct in his diagnosis.

Dr Pendley is the most kind, caring, and educated physician and i have nothing negative to mention. I do appreciate his keen knowledge as well as his customer service approach to medicine. I will always stay with Dr Pendley unless things in life change. Gina Lehman MSN, RN

Dr. Shawn Hayden is the best doctor I’ve had. He is knowledgeable, accessible, and caring.

He's a fantastic Doctor

Love my Doctor!!

Very friendly and helpful staff. I didn't even feel the needle!

Dr. Patterson is a caring and dedicated physician.He listens and explains everything in detail about your health and wellbeing. He checks everything out and gives you advice as well as necessary medication. He makes sure you understand what you need to do to keep yourself healthy and manage your scheduled visits.

Quikly taken back, entire process was easy, matter resolved!

My experience was very good with my doctor. Doctor James Patterson

Very concerned about your health

Great doctor! Would refer anyone to her.

Satisfied with doctor

Good visit

Dr was professional and handle my issue

Very very good

Dr Burbeck is very sweet and kind!! I appreciate her kindness and would definitely recommend her! ❤️

Dr. Beis is very very caring and takes time to listen and makes his patients feel comfortable at asking questions. Love him dearly. I truly feel he’s a blessing from GOD. In all my 65 years, I have not had such a compassionate doctor. I pray every night that no changes are made to my insurance, that I can’t get the care I’m getting now

Nice and respectful

It was great

Best Dr in tiwn

Dr. Hayden, made me feel like a valued patient. He thoroughly reviewed my medical history and listened attentively to my concerns without making me feel rushed. His suggestions were thoughtful and tailored to my specific needs, which made me feel valued as a patient.

Great

Was seen quickly and very nice experience

Dr Burbeck continues to help me breathe better after my first bout Covid 4 months ago. She listens so well! I trust her with my ongoing care for asthma and post covid. She’s The best!

Dr Katz is the worst person Dr I've ever looked at, I have several severe conditions and he said I had to many to deal with also my cholesterol and triglycerides are sky high Dr Katz said oh well. It was like the worst ever he needs be at home not at Dr office and this thing forced me to put one star he deserves none

No comment

Always diligent. Not rushed and listens. Interested in getting best outcomes for his patients

Very pleasant, timely

Pain in left side

Terry Mastin takes excellent care to help her patients get the best possible help. She will be my PCP I hope for many years to come

It’s only my second time seeing this doctor, but I believe I’m going to like it here because everyone seems polite and friendly and Dr Katz was as well, no long waiting to be seen, refilled my prescription’s fast,so things are looking good!

I called and ask if they did MRI test at the Poplar location, I was told yes, so I scheduled an appointment. I got there and found of they don’t

Very good with his patience and listen to them about what’s going on with them he’s concerned

I appreciate the care from Mr Drummond and the rest of the staff Thanks

Dr Katz was wonderful as usual! He truly listens to his patients and doesn’t dismiss your concerns. His nurses are truly caring and great at their job!

I lost touch with Dr Burbeck for many years. I was so happy to find her. She has excellent bedside manners, is patient, and knowledgeable. She is the best

Warm, patient and welcoming

I love NP Rapp her bed side manner is awesome & her sense of humor is enjoyable. I also like how very detailed she is with her questioning and how she listens to concerns

The Best doctor I ever had,Thanks

A 1

A 1

Dr Katz’s was very kind and helpful to me Thank you for years of kindness

Terrye Mastin is the best!!! She listens, and takes time with you. I trust her completely!!!

Dr. Hayden and his staff are excellent care givers. I would highly recommend both Dr. Hayden and his nurse practitioner Tracy Rapp for all your primary care needs!

I don’t do surveys, well not often, but my experience with Dr Marcy has been very pleasant and informative. I have already recommended the Hawkins/Honeycomb group to friends.

Every time I go to honeycomb medical I receive good vibes from everyone.

Dr. Katz is very thorough. Ive been going to this office for over 40 years. I've never had a bad experience!! His staff are very professional.

I've been going to Dr Katz for close to 20 years. Trust him completely for all medical needs. He has also built a great team and support staff around him. He takes great care of all of his patients.

If I could put zero stars I would. Go somewhere else. There appears to be some shady business practices at this location. I went to an appt on 6/24/2025. I have called the billing dept over five times to get some corrections on my bill. First is my cash python that I paid for my copay that has not shown up credited to my account that they r still billing me for. Do not make any cash payments to this address. I do not not what happens with their cash pymts but they r not credited to u account. Apparently the office does not know how to send the correct paperwork to the billing dept. This will be the second time my cash payment has not made it to the billing dept. Ur credit card payments show up on ur bill as paid but not cash. Second FNP Rapp charged me for a 15 minute additional talk on top of her original high tiered payment. Allegedly she charged for saying she spent an hour time with me that did not happen. She spent about 15 minutes total time with me. And then she stated she spent an additional 15 minutes with face to face counseling on obesity. That never happened. We discussed my meds and that was it. However she is fraudulently charging patients for things that never happened. Read my previous comments about this last visit. I do not know what is going on in that business nowadays it never was like this when I saw Dr. Patterson. Never!!! And I do not understand why the billing dept has not gotten this straightened out yet.

Dr. Hayden is a wonderful doctor! I would highly recommend him.

Good experience